Welcome to BIC Services Sofia

BIC Services Sofia, BIC’s first worldwide Shared Service Center, acts as a highly efficient internal service provider offering a full range of tools and services that help BIC increase its efficiency and achieve sustainable growth. It consolidates administrative tasks and activities within BIC’s European Finance, Accounting, Transactional Procurement and Customer Service functions in Europe.

“We aim to build a cost-effective, sustainable service organization, benchmarked with leading business process outsourcing organizations and driven by a team of highly motivated professionals focused on continuous improvement and operational excellence.” 

- George Menev, Director, BIC Services Sofia 

MEET THE TEAM

Read below to learn more about working at BIC from colleagues you'll meet when you join us at BIC Services Sofia.

YOANNA KUNEVA-RADEVA
MANAGER, ACCOUNTS RECEIVABLE

“As a new team member, I'm happy that I can learn and meet new colleagues every day. Creating a Shared Service Center is a big challenge and that motivates me to use all my skills while setting up AR processes."

IVAYLO BACHAROV
SENIOR MANAGER, HR

“Working at BIC gives me the opportunity to contribute and to have an impact on a global scale. I can see quickly how the results of my work are impacting the whole company in a positive way. I can feel how every challenge we face as a team in helping me to grow professionally and to further build my skills, knowledge and resilience." 

NIKOLAY MIKOV
MANAGER, IT

“BIC is providing an environment where I can perform and deliver at a high level. It is enhancing my experience and providing me the opportunity to further grow in my professional excellence, thus helping BIC achieve the vision of BIC Services Sofia in the long run." 

SILVIYA NIKOLOVA
MANAGER, CHANGE & PERFORMANCE COMMUNICATION

“Working at BIC is a thrilling experience for me that helps me grow and develop my skills and potential by pushing me out of my comfort zone. I am very excited to be part of the BIC family and to be contributing to setting up the BIC Services Sofia center." 

OUR OFFICES

BIC Services Sofia is located at Bulgaria Mall, on the top floor of Tower B. There, our team of highly skilled professionals has 2,200 square meters of attractive and comfortable office space at our disposal, as well as panoramic views of the city.